TeleDirect System Suspension ECU - A Division of WFCU Credit Union is aware that some financial institutions across the country are reporting high levels of fraudulent attempts to their automated telephone banking systems (TeleDirect). To protect our members and minimize any potential threat of loss, we are proactively suspending automated self-directed telephone banking until further notice. However, members may continue to conduct banking by calling a live member consultant at 1-888-737-9535. Banking services will continue to be available 24/7 through our website, mobile app and ATMs.
Protect Yourself from Fraud
With fraud attempts on the rise, it’s important to remember a handful of helpful tips to ensure you can protect your information. Learn more here.
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Common amongst fraudsters, website spoofing is a growing method of identity theft that captures your information using a fraudulent website. By creating a website that is nearly identical to a legitimate one, scammers will collect credentials and personal information to allow them to assume your identity!
When using a search engine to log into your online bank accounts, keep the following pointers in mind to ensure you're logging in to a legitimate website:
• Check for a padlock icon in the address bar and that the website address begins with https:// - This indicates a secure website
• Never assume that all websites are legitimate
• Look for unusual or new design elements
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While our daily chequing and savings accounts are a few of our most popular products, did you know that opening a new mortgage with ECU unlocks an array of member-only benefits, saving you over two thousand dollars a year?
From daily banking discounts and automatic line of credit approval to no renewal fees, overdraft protection and more, the benefits of an ECU mortgage stretch well beyond a remarkable rate!
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