Welcome to our NEW ECU – A Division of WFCU Credit Union branch in Cambridge.
Officially opening Monday, April 4th, our new Cambridge branch location at 620 Hespeler Road is designed to offer you a better member experience, with more features, enhanced services and even greater convenience.
Among the many benefits and advantages awaiting you, this exceptional new full-service branch offers:
Live Video Teller (LiveVT)
Our new LiveVT gives you the option of traditional ATM transactions or conducting transactions with live video assistance from a member consultant, all from your vehicle.
A dedicated drive-up banking teller window, where our staff will be able to personally assist you with your banking needs in the comfort of your vehicle.
The QLess Virtual Queuing System enables you to conveniently check branch wait times and reserve your place in line before you even arrive.
For added convenience, this new branch will be open on Saturdays for in-person member service from 10 am to 2 pm.
We are also pleased to introduce Hasan Choksi as Manager, Sales & Service of our new Cambridge branch location. Hasan has worked in the banking and finance industry for nearly a decade, and brings a wealth of personal and business banking experience to his leadership role. As our new Cambridge branch manager, he is committed to ensuring our members remain our highest priority.
Along with Hasan, you’ll see some friendly faces you may recognize from years of serving you, as well as some new staff members we’re excited to introduce you to. Together, Hasan and his team look forward to providing exceptional financial service and guidance to help you reach your goals.
Member Notice – ATM Closure & New Branch Opening
Please note that our ATM location at 27 Water St. in Cambridge will permanently close end of day on March 29, 2022, as we transition to our new full-service ECU – A Division of WFCU Credit Union location at 620 Hespeler Rd.
At this new location, we are excited to bring you our new Live Video Teller with full-service ATM, available Friday, April 1, 2022. Our new ECU branch itself will open Monday, April 4, 2022.
In the interim, you can always locate the nearest surcharge-free ATM on our network through the ‘Contact Us’ tab on our homepage, or simply visit www.theexchangenetwork.ca.
Thank you for your patience as we complete this transition to provide you with the best possible member experience. We look forward to welcoming you to our new location at 620 Hespeler Rd.
We’re excited to announce our new ECU – A Division of WFCU Credit Union branch.
Conveniently situated along Hespeler Road in Cambridge, the new ECU Cambridge branch will provide members and the community with the highest-quality financial products and services to meet and surpass their financial goals. Plus, as an added bonus, the new location features ample parking, a drive-thru ATM, and a Live Virtual Drive-Up teller.
We’re delighted to be part of the WFCU Credit Union family and to bring the modern, professional, and sophisticated branch look that their members are familiar with to the Kitchener, Waterloo, and Cambridge region.
We welcome you to join us on this journey as we expand our services to offer you quick and hassle-free access to your banking. Watch for exciting updates and further information as we get closer to welcoming you into our new home.
We look forward to serving you from our new Cambridge location.