Dear Members,
On behalf of the Board of Directors, Executive Team, Management and Staff, I would like to express our sincere thanks to the entire membership of Education Credit Union for having the confidence in both of our respective organizations to bring a new direction to life.
You have our promise that the rich history of outstanding service; the financial well-being of our members; and the deep-rooted practice of giving back to the communities we serve will remain central in everything we do.
On October 1, 2020, we begin a new and exciting chapter as a combined credit union. With this milestone, we are thrilled to be sharing with you our new look, feel and brand as we seek to elevate our presence in the communities of Cambridge, Kitchener and Waterloo.
Our new name ECU – A Division of WFCU Credit Union, will reflect our new identity under which Education Credit Union will be known moving forward. For your reference the below link details the care and consideration that inspired the development of our new logo and brand, but more importantly it explains how we have been able to capture and remain true to Education Credit Union’s rich history and ties to our members within the Cambridge, Kitchener and Waterloo region.
Through our new shared purpose, we are committed to being the partner we assured you we would be; earning your trust as your financial institution of choice. We will provide you with easy and convenient access to readily available full-service banking products and services; all found in one place at the most competitive rates and delivered in the most convenient, easy and hassle-free way.
As we begin this new chapter with you, we are committed to delivering the best service in the most convenient and competitive way helping you to meet, reach and exceed your financial goals. We will cooperatively expand our retail and commercial footprint in the Cambridge, Kitchener and Waterloo region, making it more convenient for our members to conduct all of their financial business with us. We are eager to do more for you and to deliver more to our members and our communities to ensure that ECU – A Division of WFCU Credit Union is your primary and preferred financial institution.
Coming Soon:
As a member, you can expect to benefit from some of these new and exciting product and service offerings which will be made available to our members over the coming months:
Better Rates
We offer better rates on loans and you can earn more on your deposits compared to other financial institutions.
Communities Come First – More Giving Back
Expect to see greater community engagement through our Inspire program, which has invested $17.8 million back into the communities we serve over the past five years by providing scholarship opportunities for the youth of our communities, and programs designed to engage, entertain and educate while nurturing opportunities for our community to come together.
Our Mortgages Have Better Rates and Features
Innovative products like our MortgagePlus, offers you Low Rates and Same Day Approvals in addition to other market leading benefits of guaranteed rates and prepay options.
A Better Everyday Chequing Account
Our EVA™ Chequing Account transforms the traditional chequing account by including unlimited transactions with a suite of value- added products. Your EVA Debit Card makes your day to day life easier, more convenient and rewarding! With the use of your EVA Debit Card you receive, unlimited debits, credits, ATM withdrawals, POS purchases, deposits/transfers, and INTERAC e-Transfer® service.
EVA Added Features
In addition to the above benefits, your EVA Debit Card provides you with unlimited banking, extended warranty, price protection and buyer protection that could save you hundreds of dollars each month.
Card Services
Access to industry leading card services, including a full suite of Mastercard® cards. Access your account information 24/7 to check current balances, view eStatements, and more.
Auto Finance & Leasing Services Team
With an auto loan from us you’ll receive low rates, quick approvals and attractive payment options on all makes and models and available for new or used vehicles.
More Convenient Ways to Bank
Advanced technology capabilities including digital products and e-banking solutions will allow you to do your banking when and where it’s most convenient for you. Like our XpressLoan™, an easy and hassle-free way to get an online loan in minutes.
A live staffed Member Contact Centre which provides live telephone banking services during regular and extended service hours.
A new, increased, and expanded branch network that will offer you more modern and convenient access to financial services across the Kitchener, Waterloo, and Cambridge communities.
Wealth Management
Stable, reliable, trustworthy, Advisors, Planners and Wealth Consultants are at your beckon call. Mike, Sandy, Kay, Matt, Angela and Ali, are dedicated to meeting your needs. We are your premier, locally-operated wealth management partner providing you with market-leading investment offerings, retirement, estate and investment planning services.
A Wide Range of Business Services
Through our Small Business & Commercial Services you have access to the largest and most experienced team in the region, focused exclusively on helping you grow your businesses and realize your commercial opportunities and potential.
These are some of the many benefits we are excited to share with you as a member of the new ECU.
As with any change and growth there will be many steps along the way that require our collective patience and support. Our team of familiar faces and trusted relationships remains ready to serve you with your everyday banking needs as well as all things financial. We are committed to do our best to celebrate this transition as seamlessly as possible, minimizing the disruptions and missteps where possible, while keeping you informed of the most current news, as well as, evolving product and service offerings from ECU – A Division of WFCU Credit Union.
In the meantime, please know that the staff member that helped you yesterday is still here and willing to help you today. We are growing, we are excited, and we are eager to share this new beginning with all of you. We ask that you please contact your branch to confirm the current contact information we have on file for you is up-to-date and to offer us your ideas or suggestions; and should you have any questions we will be more than pleased to address them.
I encourage you to visit myECU.ca or please reach out to me directly at ceo@wfcu.ca and I would be happy to address any questions you may have.
Sincerely,
Eddie Francis
President & CEO
WFCU Credit Union | ECU – A Division of WFCU Credit Union
Gary Renouf
Vice President, Strategic Development
WFCU Credit Union | ECU – A Division of WFCU Credit Union
