Contact Us

Get in Touch

We want to hear what you have to say. If you have any questions regarding our website, products and services, or any comments or concerns regarding ECU – A Division of WFCU Credit Union in general, please feel free to email, call, or visit a branch.

For email inquiries, please complete the form below or email us directly.

Become a member today to discover the credit union difference.

If you’re ready to become a member at ECU, we’d love to help.
Member consultant talking with member

Hours & Holiday Hours

For a complete list of branch and ATM hours, as well as special holiday hours, please visit us here.

Member Contact Centre

Toll-free at 1-888-767-9535

Automated Telephone Banking

1-833-734-4377 - Toll Free (Canada only)

Has Your Contact Information Changed?

Simply call your branch or send us an email.

Lost or Stolen Debit Cards

If your Debit Card is lost or stolen, please call 1-888-767-9535.

Send Us a Message

    Branch Locations


    6-51 Ardelt Avenue
    Kitchener, Ontario N2C 2S9
    T: 519-742-3500
    F: 519-742-6072


    103-340 Hagey Boulevard
    Waterloo, Ontario N2L 6R6
    T: 519-772-3050
    F: 519-772-1063

    Cambridge - COMING SOON

    620 Hespeler Rd
    Cambridge, Ontario N1R 6J8
    T: 519-623-2211
    F: 519-742-6072