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We want to hear what you have to say. If you have any questions regarding our website, products and services, or any comments or concerns regarding ECU – A Division of WFCU Credit Union in general, please feel free to email, call, or visit a branch.

For email inquiries, please complete the form below or email us directly.

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Hours & Holiday Hours

For a complete list of branch and ATM hours, as well as special holiday hours, please visit us here.

Member Contact Centre

Toll-free at 1-888-767-9535

Has Your Contact Information Changed?

Simply call your branch or send us an email.

Lost or Stolen Debit Cards

If your Debit Card is lost or stolen, please call 1-888-767-9535.

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Branch Locations


4289 King St. E.
Kitchener, Ontario N2P 2E9
T: 1-888-767-9535
F: 519-742-6072
Transit Number: 20352
Institution Number: 828


103-340 Hagey Boulevard
Waterloo, Ontario N2L 6R6
T: 1-888-767-9535
F: 519-772-1063
Transit Number: 69642
Institution Number: 828


620 Hespeler Rd
Cambridge, Ontario N1R 6J8
T: 1-888-767-9535
F: 519-742-6072
Transit Number: 12762
Institution Number: 828

ECU Administration Office

101 Frederick Street, 8th Floor
Kitchener, Ontario N2H 6R3.

T: 519-742-3500
F: 519-742-6072