Contact Us

Get in Touch

We want to hear what you have to say. If you have any questions regarding our website, products and services, or any comments or concerns regarding ECU – A Division of WFCU Credit Union in general, please feel free to email, call, or visit a branch.

For email inquiries, please complete the form below or email us directly.

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If you’re ready to become a member at ECU, we’d love to help.
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Hours & Holiday Hours

For a complete list of branch and ATM hours, as well as special holiday hours, please visit us here.

Member Contact Centre

Toll-free at 1-888-767-9535

Has Your Contact Information Changed?

Simply call your branch or send us an email.

Lost or Stolen Debit Cards

If your Debit Card is lost or stolen, please call 1-888-767-9535.

Send Us a Message

    Branch Locations


    4289 King St. E.
    Kitchener, Ontario N2P 2E9
    T: 1-888-767-9535
    F: 519-742-6072
    Transit Number: 20352
    Institution Number: 828


    103-340 Hagey Boulevard
    Waterloo, Ontario N2L 6R6
    T: 1-888-767-9535
    F: 519-772-1063
    Transit Number: 69642
    Institution Number: 828


    620 Hespeler Rd
    Cambridge, Ontario N1R 6J8
    T: 1-888-767-9535
    F: 519-742-6072
    Transit Number: 12762
    Institution Number: 828

    ECU Administration Office

    101 Frederick Street, 8th Floor
    Kitchener, Ontario N2H 6R3.

    T: 519-742-3500
    F: 519-742-6072